The controls held for thirty years. Generative AI broke one of them last year.
AI voice cloning did not create a new attack surface so much as invalidate an old assurance. Proveniro restores it — inside callbacks, contact centres, onboarding and the AI agent traffic now arriving on all three — without asking you to redesign the processes your auditors already signed off.
- ai verdict latency
- < 400 ms
- call path change
- none
- time to shadow
- days
- pricing
- per verification
Three places an AI-cloned voice converts directly into loss.
Each of these is a control designed around a human ear, and each is now defeated by an open-weight AI model that costs nothing and takes minutes to use.
Payment authorisation callbacks
Vendor bank changes and high-value transfers are confirmed by phone. An AI agent answers in the voice of someone the approver trusts, holds a fluent conversation, and every downstream control shows green.
Contact centre authentication
Knowledge-based questions are already compromised by breach data. Voice was the last human backstop, and your agents cannot hear the difference between a customer and a model — nobody can.
Onboarding & KYC
Injection attacks feed an AI-generated face straight into the capture pipeline, never passing a real camera. A synthetic customer becomes a permanent mule account.
One AI verification layer across every channel that carries a voice or a face.
Deployed passively, surfaced in the tools your teams already use, and reversible at any point.
Callback verification
Live scoring of the callback leg with a verdict returned inside the conversation, wired to the payment hold.
Contact centre scoring
Passive AI analysis of inbound calls with a risk badge and model reason codes in the agent desktop or CRM.
Onboarding liveness
Injection detection, presentation attack detection and generative artefact scoring on KYC captures.
AI agent verification
Allow your own enrolled voice agents through on a signed, scoped credential while unregistered synthetic callers are held or blocked.
Regulator-ready evidence
Every AI verdict sealed with inputs, model versions and thresholds, exportable for examination and AI Act reporting.
Deployment controls
Regional residency, configurable retention, SSO and SCIM, and a contractual no-AI-training guarantee.
From first call to enforced decision in about a month.
Nothing is automated until you have seen the numbers on your own traffic.
- 01
Scope
Identify the payment bands, call types and onboarding flows where exposure is concentrated.
week 0
- 02
Fork media
SIPREC or WebRTC mirror from the existing platform. No change to the call path or IVR.
week 0–1
- 03
Shadow score
Every eligible call scored, no action taken. Base rates, precision and recall established.
weeks 1–2
- 04
Enforce
Hold on high-confidence synthetic verdicts, review queue for the ambiguous middle.
week 3–4
Built to survive an examination, not just a demo.
Financial services buyers do not need to be sold on the AI threat. They need to know the control is defensible, measurable, governable and reversible.
No AI detection system is perfect, and any vendor telling you otherwise is selling you a number rather than a control. What we will commit to is this: measured model performance on your own traffic before you automate anything, an operating point you choose, and a record of every decision that you can defend afterwards.
- integrations
- Genesys, Amazon Connect, NICE, Five9, Twilio, Avaya, generic SIPREC and webhook
- decision surface
- Agent desktop badge, case management, payment hold API, webhook to your orchestrator
- evidence
- Sealed per-decision record with inputs, AI model versions, thresholds, timings and actor trail
- residency
- EU, UK and US regions, selected per tenant, with in-region processing and storage
- retention
- Zero-retention scoring available; otherwise configurable up to 90 days
- assurance
- SOC 2 Type II in progress, penetration test summaries, EU AI Act documentation, DPIA and DPA templates
- commercials
- Per-verification pricing with committed-volume tiers; enterprise licence available
Find out what your callbacks are currently missing.
A two-week shadow evaluation on your own traffic, scoped to the payment bands where your exposure is concentrated.
soc 2 type ii in progress · eu & uk data residency · no ai training on your data