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Terms of service

These terms govern use of the Proveniro website and, until a signed agreement is in place, any evaluation access we grant. Where a customer has signed an order form or master agreement, that document takes precedence over everything on this page.

last updated · 7 September 2026

Pre-launch draft. Proveniro is in private beta. This document describes our intended practice and will be finalised, with counsel, before general availability. Design partners operate under a signed agreement that takes precedence over this page.

01Agreement

By using this website or any Proveniro service you agree to these terms. If you are agreeing on behalf of an organisation, you confirm that you have authority to bind it.

02Access and accounts

Proveniro is in private beta. Access to the operator console is granted to named individuals at approved organisations. You are responsible for keeping credentials secure, for the actions taken under your account, and for notifying us promptly if you believe an account has been compromised.

03Acceptable use

You may not use the services to do any of the following.

  • Submit media you have no lawful basis to process, or enrol a likeness that is not yours and that you are not authorised to register.
  • Attempt to reverse engineer, extract, distil or replicate the AI detection models, or systematically probe them to develop evasion techniques.
  • Use verdicts to harass, defame, discriminate against or unlawfully surveil any individual.
  • Resell, sublicense or expose the services to third parties except as expressly permitted in a signed agreement.

04Nature of the service

AI detection is probabilistic and adversarial. Proveniro provides a model signal with a stated confidence and reason codes; it does not provide certainty, and it must not be the sole basis for a decision with serious consequences for an individual. You are responsible for the operating thresholds you choose and for the human review you put behind them.

We publish model performance measured during evaluation on your own traffic. We do not warrant a particular accuracy rate in production, because production traffic changes, generative models improve, and adversaries adapt.

05Customer data

You retain all rights in media and registry data you submit. We process it only to provide the services and as described in the data processing agreement. We do not use it to train or fine-tune any AI model.

06Intellectual property

Proveniro retains all rights in the services, AI models, software, documentation and brand. Evidence records, grants, agent credentials and exports generated for you are yours to use, retain and share, including after termination.

07Fees

Evaluation access is provided without charge for a defined scope and period. Paid usage is billed as set out in the applicable order form. Fees exclude taxes unless stated otherwise.

08Term and termination

Either party may terminate an evaluation at any time. Signed agreements terminate as set out in their own terms. On termination you may export your evidence records, grants and enrolment data, after which we delete remaining data on the agreed schedule and confirm in writing.

09Liability

To the fullest extent permitted by law, neither party is liable for indirect or consequential loss, and our aggregate liability is limited to the fees paid in the twelve months preceding the claim. Nothing here limits liability that cannot lawfully be limited.

10Governing law

These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction, unless a signed agreement provides otherwise.

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Questions about any of this?

Write to legal@proveniro.com and a human will answer. Security disclosures go to security@proveniro.com.

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